Shipping Policy


FREE 2nd CLASS DELIVERY FOR ORDERS OVER £35

Despatch time is 1-2 working days.

During Bank Holidays, Christmas Season & Easter 2-5 working days.

UK ORDERS

  • Royal Mail 2nd Class ( 2-3 working days) , orders under £35 - £3
  • Royal Mail 2nd Class( 2-3 working days), orders over £35 - FREE
  • Royal Mail Tracked 24 (next working day) - £4.74
  •  

    USA ORDERS

    • Economy International ( 10-60 working days) - £12.95
    • Express International ( 2-11 working days) - £30.15
    • Standard International ( 3-17 working days) - £18.99

     

    EUROPE ORDERS

    • Economy Europe ( 10-60 working days) - £9.50
    • Express Europe ( 3-7 working days) - £13.80
    • Standard Europe ( 3-17 working days) - £9.90

     

     

    Refund policy

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at info@annlico.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return question at info@annlico.co.uk.


    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


    Exceptions / non-returnable items
    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

    Unfortunately, we cannot accept returns on sale items or gift cards.


    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


    Refunds
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.